Phuket Island Property Services (PIPS) have been providing rental services to Phuket homeowners since 2000. Their flexible approach has become known across the Island to be one that provides the maximum benefit to the owner, catering to the owner's individual rental requirements.

Marketing

PIPS provide comprehensive marketing strategies that include print, Internet, and inter-agency campaigns. The main advertising arm of the villa rental segment is www.phuketvillarentals.com Other websites owned by PIPS include www.pipsphuket.com which deals with rental and property management and www.baanchainam.com , which represents the properties www.kamala-apartments.com , www.surin-springs.com , www.baanchainam.com , www.club-lersuang-apartments.com and www.coolwater-rental-villas.com

PIPS build into their rental service the opportunity to have an owner's property made available to all the agents on the island and beyond through the Full Rental Service Letting Program. Although PIPS do not require exclusivity on a property, secondary agent marketing can only be done on this basis. This facility is only available to certain property types, which can be finalised upon inspection of the relevant home. Commissions paid to secondary agents are covered as part of PIPS commission.

PIPS also advertise on over two dozen villa and apartment rental websites where the properties listed are carefully selected to reflect the style of the site and the profile of the people who may visit this site.

Print advertising is done selectively both locally and internationally. Advertising is also done at the major property trade shows around the region.

Serviced Rentals

PIPS provide to their clients a range of services that are included in the price to the tenant. These are mostly associated with holiday tenancies.

As standard, PIPS provide daily maid cleaning service and twice weekly linen changes. Additional cleaning and linens can be provided to the client at a nominal fee. PIPS also place printed material in the homes, such as guest directories and other information to help guests orientate themselves with, all that Phuket has to offer.

A welcome pack of basic beverages and groceries are provided on arrival, as well as guest amenities such as soaps, shampoo, flowers and other guest supplies that one would expect in a home of this calibre . All of these services would be covered as part of PIPS commission.

Full Rental Service ( Holiday Rentals)

PIPS full rental service includes the following items that are included in the fees charged by PIPS unless otherwise stated (**)

• Rental home setup advisory
• Photography and marketing materials
• Inclusion on PIPS websites
• Provision of rates and details to secondary agents where possible
• Inclusion into PIPS marketing strategies
• Payment of secondary agent commissions
• Effective Tax planning for income received
• Provision of all documentation for legislated requirements **
• Client selection and vetting
• Availability management
• Inquiry management
• Payment and deposit processing
• Pre-check in inventory
• Pre-check in inspection of the home to ensure guest satisfaction.
• Advising the owner and effect any repairs required to ensure guest safety and satisfaction**
• Provision of complimentary supplies and printed material
• Guest check in
• Securing deposits for extras, damage and telephones
• Daily maid cleaning and linen service
• Guest satisfaction management
• Pre-checkout inventory / damage check
• Collection of rental monies and refunding deposits, as applicable
• Processing of legislated VAT @ 7%

PIPS standard commission on holiday rentals is 30%

Agency Referral Service

For homes that have their own staff and for which the owners will be handling their own availability and service, PIPS will list their property to gain added exposure and enhance their occupancies. The services that PIPS include in this service are as follows:

• Inclusion on PIPS websites
• Provision of rates and details to the Owners needs
• Inclusion into PIPS marketing strategies
• Client selection and vetting
• Inquiry management
• Payment and deposit processing
• Guest check in
• Securing deposits for extras, damage and telephones
• Guest satisfaction management
• Collection of rental monies and refunding deposits as applicable

PIPS standard commission for referrals is 10% +7%VAT

Long term rentals

PIPS provide to Owners services to take care of long-term tenancies. These are handled in very much the same way as rentals anywhere else in the world. The tenant would in most cases pay rent on the home and be expected to pay for any scheduled service such as pools, gardens, satellite TV subscriptions and utilities (water and electricity). Management fees, pest control and insurance costs would normally be born by the Owner. Services for long-term rentals are:

• Rental home setup advisory
• Photography and marketing materials
• Inclusion on PIPS websites
• Provision of rates and details to secondary agents where possible
• Inclusion into PIPS marketing strategies
• Payment of secondary agent commissions
• Effective Tax planning for income received
• Provision of all documentation for legislated requirements **
• Client selection and vetting
• Availability management
• Inquiry management
• Payment and deposit processing
• Pre-check in inventory
• Pre-check in inspection of the home to ensure guest satisfaction.
• Advising the owner and effecting any repairs required to ensure guest safety and satisfaction**
• Guest check in
• Securing deposits for extras, damage and telephones
• Guest satisfaction management
• Pre-checkout inventory / damage check
• Collection of renal monies and refunding deposits as applicable.
• Processing of legislated VAT @ 7%

PIPS standard commission for referrals is 10% +7%VAT

Rental requirements

Before commencing with the rental of a property PIPS will require the owner to provide the following:

***Full Rental Service only
* Agency Referral Service Only

Rental Rates

PIPS work together with the owner to determine and advise on the rates to set for their particular home. Rates can be structured to compliment the owner's needs. Rates are derived from the current market conditions and can be adjusted by the owner to within certain parameters should their needs change. The rates provided on PIPS marketing material, with the exception of agents, would be the highest rate charged unless we have the opportunity to discount on a particular property. Agents normally receive a rate discounted by 10% from the rack rate. PIPS cannot ensure that rack rate will be achieved for every rental, but assure the owner that no more than 30% discount will be provided without first consulting the owner.

Similarly, owners who provide clients to rent their property may discount to a maximum of 30% if they wish for the guest to still receive PIPS full range of services.

Should an owner wish to make their home available to friends for no charge, this may be done as long as there is no prior reservation from a paying guest. The owner or friend may then select the services that they require and pay the advertised rates for cleaning or laundering of linen.

The following is a guideline for the maximum daily rates being achieved in Phuket over the high season:

• 1 Bedroom Apartment $100 US - $175 US
• 2 Bedroom Apartment $250 US - $330 US
• 3 Bedroom Apartment $350 US - $440 US
• 3 Bedroom House $480 US - $595 US
• 4 Bedroom House $680 US - $760 US
• 4-5 bedroom Luxury Villa $950 US - $2500 US

 

Rental Income Management

PIPS are able to receive and process the income from your rental home. These funds can be held by PIPS as part of a property management agreement to pay for the ongoing costs of the home (management fees, utilities etc), transferred into your bank account in Thailand or your bank account offshore. Please note: it is illegal to have rental income for a property in Thailand to be paid directly into an offshore account.

Property Management

PIPS provide a comprehensive list of property management services that ensure the home is in good condition at all times. Please refer to the list of services at www.pipsphuket.com or contact PIPS directly.

Please note: This information has been prepared by Phuket Island Property Services to assist their clients in making informed decisions regarding the rental of properties in Phuket. Whereas every effort has been made to ensure the accuracy of the information contained herein, PIPS cannot be held liable for any errors and omissions. Rental services will be confirmed after consultation with PIPS staff and signing of the relevant contracts