An "Owners guest" is a person sourced either by the owner, PIPS or one of their agents paying an advertised room rate. An Owner Guest is someone you are allowing to use your condominium/ villa free of charge. Owner’s guests pay only for the services they receive (cleaning / bed linen etc. unless you specify that you will be paying for them.
As the owner you have the right to stay in your condominium/ villa whenever you like. All we ask is that you confirm with us in advance. If you would like to have friends stay you may do so with the same conditions for reservation as applied to you the owner. You may want to extend the use of the condominium/ villa to acquaintances and charge them or even offer the use of the condominium/ villa to business colleagues to enhance goodwill and close a dea
PIPS will only sell at published rates. The rates you receive will form what is known as the "Rack Rates". These are the maximum published rates. We will offer discounts for online bookings for example. These will be absorbed on a pro rata basis. Agents commission will, on the other hand, but paid for out of the PIPS percentage. PIPS will not discount more than 30% and the Owner is similarly requested not to provide more than 30% if they want the guest to receive the standard services.
This became very cumbersome from an administrative point of view as it meant that we would have 3 different scales of charges i.e.
2. Where we split expenses
3. Long term rentals where the rate is a room only rate.
Because we pay all the expenses of cleaning, inventories etc we are not in a position to take a reduced rate that does not cover our expenses. In order to rent your condominium/ villa and still offer the inherent services, owners will have to follow the advertised rates.
We will keep you updated on the rates and promotions we have on offer. These will be emailed to you and also placed on our web site e.g. (www.surinsprings.com) for public viewing.
You let us know in good time when your friends will be coming. We confirm with you availability. You let us know what they must pay for and what must be billed to you. Although we do not make any return on the accommodation rental services have to be paid for